Tel: (+86) 13480631900
    Email: sales@plsbattery.com
If you have any questions,we will glad to answer.

Q. Are the batteries genuine and real capacity?
R: Yes, all the brand cells are 100% genuine, PLS batteries are all real capacity.


Q. Could you offer samples for testing?
R:Yes, we could.

Q. What is the lead time of samples?
R:Generally speaking, samples could be sent within 1-3 days for battery cell, within 7-10days for battery packs, except for some special reasons, such as lack of stock or long holiday. Please confirm with us before order.

Q. What kinds of payment terms are acceptable to you?
R:We usually accept PayPal, T/T, Western Union, L/C at sight.

Q. How to delivery?
R: Usually by express such as DHL, FedEx, UPS, TNT, by air or by sea, it depends on the total cost and delivery time, we will consult and choice a best way for customers.

Q. How about the packages?
R: According to shipping rules, and will be well packaged to protect battery from destroy during delivery.

Q. Do you accept OEM?
R: Yes, we can do as your request for battery packs with different cells, PCB, wire, connector, PVC, etc.

Q. Can you print our logo on battery?
R: Yes, we can do according to request for battery marks.

Q. What services can we enjoy as for the after-sale?
R: 1. Regarding our product, we can offer customers one year guarantee.
2. We would visit to track our customers regularly for getting valuable feedback.
3. If you have any questions during operation, we will assist you to figure them out at first time.
4. Technology support whenever you need.
5. Marketing information sharing.